About Paris by Heart


Our History

We began before the Internet age to help a French friend, and quickly grew from one friend to another and one guest to another simply by word of mouth. Starting with one classified ad, one apartment, and the first family we helped, it was strictly informal, with hand written letters and color photos sent by postal mail. From the beginning we built upon trust, service, and a desire to help people by providing a bridge between two countries, two cultures, and two peoples.


falseThe first big technology we put to use was the introduction of color Xerox so we didn’t have to mail original photos to clients. Later, in 1996, we formed France By Heart and established FranceByHeart.com, for both countryside and Paris rentals. As events would unfold, rapid expansion proceeded until it became apparent that Paris needed and deserved its own focus and we split the company into two parts. Paris By Heart became a separate web-site to serve Paris owners and clients. Since then, we have continued to grow with a special emphasis on the City of Lights.


Our Values

People are important to us. Our owners and our clients, our many helpers and our personal friends, all matter to us. We are sometimes asked if we know Paris “by heart” and of course the answer is no. We have not mastered everything there is to know about Paris. It is much too big and complex and dynamic to ever attempt that. Paris by Heart is about people and how we feel they should be treated. It is about a sincere desire to be of service and to provide a bridge that can be relied upon. Our client and friends are real people with real need for support for their trip to Paris. We strive to never disappoint them, or you.


 Who are we?

We are Ken, Josette, Dee, Romain, Max, Adam, Marc, Catherine, Philippe, Chantal, Sylvaine, Ariene, Thomas, Maurice, Michele, Ines, Florence, Fabrice, Claire-Laurie, Henri, Sophie, Xavier, Philippe, another Philippe, Nik, David, Vukadin, Bill, Ray, Alex, Pascal, Alexandre, Christian, Anne, Dominique, and Dominique again. We are Didier, Maria, Gerard, Ivan, Mima, Jean-Louis, Emmanuelle, Hervé, Guy, Vicky, Fabrizio, Gregori, Jerome, Shahin, Matthieu, Yingying, Suzanne, Vanessa, Sylvie, Martine, Nicole, and an endless line of really great people who all have their part in this living network of French friends and friends of France.


Who are our guests?

Our guests are people just like you… many families traveling with children and also many couples. Some are going to Paris for the first time and some are going to Paris for the first time in thirty years. We’ve welcomed a 97 year old lady going to Paris for her final visit bringing her 97 year old friend for the first time. We’ve hosted grandparents bringing a 13 year old granddaughter to widen her experience of life. Our guests are young couples with a baby and they are seniors, or require a wheelchair. They are real people with real needs that depend upon Paris by Heart for reliable accommodations in Paris.