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Paris By Heart - French Friends and Friends of France…

Our History.

We began before the Internet age to help a French friend, and quickly mushroomed from one friend to another and one client to another simply by word of mouth. Starting with one classified ad, one apartment, and the first family we helped, it was strictly informal, with hand written letters and color photos sent by postal mail. From the beginning we built upon trust, service, and a desire to help people by providing a bridge between two countries, two cultures, and two peoples. The first big technology we put to use was the introduction of color Xerox so we didn’t have to mail original photos to clients. Later, in 1996, we formed France By Heart and established a web-site, www.FranceByHeart.com, for both countryside and Paris rentals. As events would unfold, rapid expansion proceeded until it became apparent that Paris needed and deserved its own focus and we split the company into two parts. We then established Paris By Heart with a separate web-site, www.ParisByHeart.com, to serve Paris owners and clients. Since then, we have continued to expand our offering and service with a special emphasis on the City of Lights.

Our Values.

People are important to us. Our owners and our clients, our many helpers and our personal friends, all matter to us. We are sometimes asked if we know Paris “by heart” and of course the answer is no. Paris By Heart is not about having mastered everything there is to know about Paris. It is much too big and complex and dynamic to ever attempt that. Paris By Heart, which might have been more properly called Paris with Heart, is all about people and how we feel they should be treated. It is about a sincere desire to be of service and to provide a bridge that can be relied upon. Our client friends are real people with real need for a “trusty” support for their trip to Paris. We strive to never disappoint them, or you.

Who are we?

We are Ken, Josette, Marc, Catherine, Philippe, Chantal, Sylvaine, Ariene, Thomas, Maurice, Michele, Ines, Florence, Fabrice, Claire-Laurie, Henri, Sophie, Xavier, Philippe, another Philippe, Nik, David, Vukadin, Bill, Ray, Alex, Pascal, Alexandre, Christian, Anne, Dominique, and Dominique again. We are Didier, Maria, Gerard, Ivan, Mima, Jean-Louis, Emmanuelle, Hervé, Guy, Vicky, Fabrizio, Gregori, Jerome, Shahin, Matthieu, Yingying, Suzanne, Vanessa, Sylvie, Martine, Nicole, and an endless line of really great people who all have their part in this living network of French friends and friends of France.

Who are our clients?

Our clients are people just like you… many families traveling with children and also many lovers. Some are going to Paris for the first time and some are going to Paris for the first time in thirty years. They are a 97 year old lady going to Paris for her last time bringing her 97 year old friend for a first time. They are grandparents bringing a 13 year old granddaughter to widen her experience of life. Our client friends are young couples with a baby and they are seniors, sometimes with a hip replacement, and sometimes with a wheelchair. They are real people with real needs that depend upon Paris By Heart for reliable accommodations in Paris.